1. Delivery Time
We provide shipping all over Pakistan through Post Office Registered mail as well Courier services. Deliveries can take 1-5 business days for local orders. (Bank Transfer Payment delivery times are determined after receiving money in the account and the type of delivery)
2. Listing & Description
We make every effort to ensure that the product descriptions and photographs provided on this website are accurate and life-like. Whilst the reproduction of colors and styles contained on the photographs shown on this web site are as accurate as image and photographic processing will allow, we cannot accept responsibility for slight variances in color or style.
3. Amend Your Orders
Any amendments can be suggested within 6 hours from the receipt of the order. Any amendment to the original order after 6 hours may be subject to additional charges which will be determined after reviewing the requested changes.
4. Returning The Product
We do not accept returns for online orders as stated in Refund Policy. However, exchanges are entertained as stated in Privacy Policy Disclaimers. Please connect with us in order to arrange product exchange with us or with one of our representatives. In both cases, you must deliver the receipt along with the product to be returned.
5. What Is The Exchange Policy?
We do not offer exchanges unless the items received is not as per advertised. Please refer to our Refund policy
6. What Happens In Case Of Damage?
Some courier companies offer insurance if customer decides to take that. However, in case of damage, we offer 10% discount on the price of the item/items damaged
7. When will my orders be shipped ?
Your order has already been placed when you hit the submit button. Its is shipped after we contact you on phone for confirmation of the order. This process just helps us to provide better customer service. We highly recommend that you pick up the phone or respond to SMS for faster delivery.